The Marble Arch London

ex. Palace Hotel

31 Great Cumberland Place, London, United Kingdom, W1H 7TAshow map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in United Kingdom

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Overview

Located off Bond Street, Marble Arch By Montcalm offers a cosy accommodation. Built in 2010, the hotel is a combination of a luxurious architecture and contemporary facilities.

The hotel is placed near Marylebone subway station in Kensington and Chelsea district and within a 20-minute walk to Harrods. The center of London is 3 km away.

A college, a palace and monuments of London are minutes’ walk from the property.

20 minutes drive will take guests to London City airport.

Rooms

All rooms at the hotel are fitted with climate control, a lounge area and a trouser press as well as an en suite bathroom with a shower, a drier and dressing gowns. Elegant rooms at this property offer a dishwasher, a kettle and a stove.

Eat & Drink

A healthy full English breakfast is served at the bar. The bright restaurant serves contemporary meals in a chic atmosphere. At the bar you can select from a range of fine drinks. The Portman is adjacent to the hotel, about 100 meters away.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Year renovated:   2010.  Number of floors:   4.  Number of rooms:   42.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Fitness/ Gym

Exercise gym

Swimming pool
Spa and relaxation

Massage

Spa & wellness centre

Sports & Fitness

  • Exercise gym

Services

  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Swimming pool
  • Spa & wellness centre
  • Sauna
  • Massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Adjoining rooms
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsExisting beddingFREECotFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Marylebone StationMarylebone Station2700 ft
Paddington StationPaddington Station3000 ft
The Wallace CollectionThe Wallace Collection1700 ft
Hyde ParkHyde Park3300 ft
Light GalleryLight Gallery1000 ft
Mark GalleryMark Gallery1000 ft
The Park GalleryThe Park Gallery1400 ft
Edgware RoadEdgware Road2300 ft
Baker StreetBaker Street2700 ft
Carnaby Street Carnaby Street 4800 ftSoho
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La Porte des IndesLa Porte des Indes500 ft32 Bryanston Street
ZaynaZayna400 ft25 New Quebec Street
The Grazing GoatThe Grazing Goat400 ft6 New Quebec Street
The MarketThe Market100 ftThe Cumberland, Great Cumberland Place
CrescentCrescent200 ft34-40 Great Cumberland Place, Montcalm Hotel
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London ZooLondon Zoo1.4 mi
Charing Cross StationCharing Cross Station1.4 mi
Euston StationEuston Station1.5 mi
Waterloo StationWaterloo Station2.1 mi
British MuseumBritish Museum1.4 mi
The Royal Albert HallThe Royal Albert Hall1.2 mi
Leicester Square StationLeicester Square Station1.4 mi
Notting Hill Gate StationNotting Hill Gate Station1.6 mi
Embankment StationEmbankment Station1.7 mi
Buckingham PalaceBuckingham Palace1.2 miBuckingham Palace Road
Old Compton StreetOld Compton Street1.2 mi LondonEngland
Shaftesbury AvenueShaftesbury Avenue1.3 mi LondonEngland
Charing Cross RoadCharing Cross Road1.4 miCharing Cross Road, London W1
Trafalgar Square Trafalgar Square 1.5 miCentre of the City
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Getting around
Airports
London City Airport (LCY)9.1 mi
Northolt (NHT)11.4 mi
Train
Marylebone Station3000 ft
Underground
Edgware Road2700 ft
Bus
Bus stop1000 ft
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Reviews
7.4
Very goodBased on  677  reviews
  • 7.0
    Very good

    Room was clean

    Breakfast was poor Wanted payment before we went to our room, this was very inconvenient as it was a birthday present and the person then new how much it cost. Paid for an upgraded room, but was told that it was complimentary.

  • 8.8
    Superb

    The room was cramped. The space around the bed was very narrow, and we had to manoevre round each other to get in and out of the bathroom

  • 9.2
    Superb

    The hotel is nice , clean, and calm. I choosed it because of its location, it is behind exford street and hyde park.

    My room was at floor minus one, it little bite noisy

  • 7.0
    Very good

    Friendly service.

    Rooms too Small! Not worth the price. It's not really a 5 star hotel in my opinion. Never booking again,unless all Other real hotels nearby are booked.

  • 5.8
    Guest rating

    Cleanness & location.

    Room is very very small ! I can't believe it ! It is just like an ibis hotels room (in size). It it just for sellp hotel. It doesn't worth it's price.

  • 8.2
    Fabulous

    A clean, airy, quiet room with comfortable bed. Good breakfast for the price. Excellent location. A very pleasant stay.

    Room safe was not working but this was reported as it was not important to me.

  • 5.0
    Guest rating

    Free wifi. Location.

    The smallest rooms I have ever seen. Literally! Avoid single rooms at all cost. Noisy. Sounds of people walking over the room all night long. I got a room in the basement.

  • 10.0
    Exclusive

    Great staff - very friendly and happy to help

    Have no complaints or recommendations

  • 10.0
    Exclusive

    Great room, nice staff and very clean.

  • 7.8
    Fabulous

    The hotel is very well located. Five minutes from Oxford street and 20 minutes walking from the Buckingham palace.

    The bedroom is very small.

  • 7.0
    Very good

    Belæggenhed

    Too small rooms No bar in the hotel Single rooms without windows!!! Too small bathroom Too dark bathroom - no proper lights

  • 4.6
    Guest rating

    A tiny room with a narrow uncomfortable single bed, a cold bathroom

  • 10.0
    Exclusive

    I stayed on a discounted rate which for London was great. I stay in London a lot using the best deal on whaterver hotel is best. The £136 rate was very good for a 5* hotel. Probably this would be uncommon. Good to have a spa in Lindon but see other comments

    Nice little spa but water in the small swimming pool was cloudy. I own a pool and I know this is due to insufficient chlorination. I would not use it for this reason

  • 5.0
    Guest rating

    Convenience.

    Bed was too soft and the room so small I got claustrophobic. Definitely NOT 5 star

  • 8.2
    Fabulous

    Great location for a shopping trip! Excellent starting point to visit all sights of London (underground central line!).

    At first they try to give you a room at the basement, but it is possible to ask for a "better" one and you will get it (if available). All rooms are not at Montcalm Hotel, they are on the other side in front.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsExisting beddingFREECotFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
London City Airport (LCY)9.1 mi
Northolt (NHT)11.4 mi
Train
Marylebone Station3000 ft
Underground
Edgware Road2700 ft
Bus
Bus stop1000 ft
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room